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Here, we have provided the links which contains the study materials which will help you in studying and preparing for your examinations of the MBA 2nd Semester Andhra University. Referring to the links we’ve provided below and the links which contains the study materials of MBA 2nd Semester Andhra Universityin PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

Book Subject Details

Core Papers

  • Marketing Management
  • Financial Management
  • Human Resource Management
  • Research Methodology for Management

Electives (Choose any Three)

  • Operations Management
  • Corporate Legal Frame Work
  • E-Business
  • Corporate Governance & Ethics
  • Digital Governance
  • Project Management

Syllabus 2nd Semester MBA Andhra University

Semester – II
Core PaperSubjectsInternalExternalTotalHrs/weekCredits
1.Marketing Management208010044
2.Financial Management208010044
3.Human Resource Management208010044
4.Research Methodology for Management208010044
Electives(Choose any Three)
1.Operations Management208010044
2.Corporate Legal Frame Work208010044
3.E-Business208010044
4.Corporate Governance & Ethics208010044
5.Digital Governance208010044
6.Project Management208010044

Syllabus Details

CP:1 MARKETING MANAGEMENT

Unit – I: Importance and Scope of Marketing: Concepts of Marketing; Marketing Management Tasks; Marketing Environment; Marketing and Customer Value – Industrial Marketing, Services Marketing, Global Marketing.

Unit –II: Marketing Information System and Marketing Research; Consumer Behaviour and Buying Decision Process – Organization Buyer Behaviour – Market Segmentation and Targeting.

Unit – III: Development of Marketing Offerings Strategy – New Product Development–Product line and Decisions–Product-mix–Product Differentiation – Product Life Cycle Management – Brand Management – Packaging.

Unit – IV: Pricing Strategies and Programs; Setting the Price – Adapting the Price –Initiating Response to Price Changes – Delivering Value: Designing and Managing Value Networks – Channels of Distribution.

Unit – V: Communicating Value: Designing and Managing Marketing Communications –Advertising – Direct Marketing and Personal Selling – Sales Promotion – Events and Public Relations and Public Relations : Competitive Marketing Strategies- Emerging Trends in Marketing: Networking Marketing-Viral Marketing-Ambush/Guerilla Marketing-Green
Marketing-Direct Marketing etc.

CP:2 FINANCIAL MANAGEMENT

Unit- I: Nature , Scope and Objectives of Financial Management, Goals of FM-Profit Maximization Vs Wealth Maximization – Finance Functions – Financial Planning and Forecasting – Role of Financial Manager – Funds Flow Analysis – Cash Flow Analysis.- Ratio Analysis.                                                       Unit-II: Financing Decision: Financial Leverage – EPS-EBIT Analysis –Cost of Capital –Weighted Average Cost Capital – Capital Structure – Factors Affecting Capital Structure Theories of Capital Structure.

Unit – III: Investment Decision: Nature and Significance of Investment Decision- Estimation of Cash Flows – Capital Budgeting Process – Techniques of Investment Appraisal: Pay Back Period; Accounting Rate of Return, Time Value of Money- DCF Techniques –Net Present Value, Profitability Index and Internal Rate of Return.

Unit-IV: Dividend Decision: Meaning and Significance – Theories of Dividend –Determinants of Dividend – Dividend policy – Bonus Shares – Stock Splits.

Unit – V: Working Capital Decision: Meaning – Classification and Significance of Working Capital – Component of Working Capital – Cash Management Models – Cash Budgeting –Accounts Receivables – Credit Policies – Inventory Management.

CP:3 HUMAN RESOURCE MANAGEMENT

Unit-I: Introduction: Definition and Functions of HRM; Principles of HRM; Changing Environment of HRM; Challenges; Ethical Aspects of HRM.

Unit –II: HR Planning; Concepts; Factors Influencing; HR planning; HR Planning Process; Job Analysis, Recruitment, and Selection; Tests and Interview Techniques.

Unit –III: Training and Development – Need, Process, Methods and Techniques, Evaluation, Management Development; Evaluating Employee Performance; Career Development and
Counselling.
Unit – IV: Compensation – Concepts and Principles; Influencing Factors; Current Trends in Compensation – Methods of Payment – Incentives and Rewards.

Unit –V: Managing Industrial Relations – Trade Unions – Employee Participation Schemes – Collective Bargaining – Marketing Knowledge Workers.

CP:4 RESEARCH METHODOLOGY FOR MANAGEMENT

Unit – I: Meaning and Importance of Research – Research Process – Types of Research –Defining Research Problem – Formulation of Hypothesis – Testing of Hypothesis.

Unit – II: Research Design – Exploratory Research – Descriptive Research – Casual Research – Sampling and Sampling Design – Sampling Methods – Simple Random Sampling –Stratified Sampling –Systematic Sampling – Cluster Sampling – Multistage Sampling, Non–Probability Sampling – Convenience Sampling – Judgement Sampling – Quota Sampling.

Unit – III: Data Collection – Primary and Secondary Data – Designing of Questionnaire –Measurement and Scaling – Nominal Scale – Ordinal Scale – Interval Scale – Ratio Scale –Guttman Scale – Likert Scale – Schematic Differential Scale.

Unit – IV: Editing – Coding – Classification of Data – Tables and Graphics Presentation –Preparation and Presentation of Research Report.

Unit – V: Non-Parametric Tests – Kolmogorov – Smirnov Test – Runs Test for Randomness – Sign Test – Median Test – Multivariate Analysis – Multiple Regression Analysis– Concepts and Application of Discriminate Analysis and Factor Analysis.

ELECTIVE (Choose any Three)
ELECTIVE  PAPERS: 1 OPERATIONS MANAGEMENT

Unit – I: Introduction: Nature and Scope of Production and Operation ManagementHistorical Evolution – Types of Manufacturing Systems – Differences Between Manufacturing and Service Operations Role of Production and Operation Manager.

Unit-II: Production Planning and Control: Stages in PPC – Gantt – PPC in Mass, Batch, and Job Order Manufacturing-Aggregate Planning – Maintenance Management – Industrial
Safety.

Unit-III: Plant Location: Facility Location and Layout Planning –Types of Layouts –Material Handling Equipments – Material Handling Principles – Models Used in LayOut
Designs.

Unit- IV: Productivity: Factors, Affecting Productivity – Job Design – Process Flow Charts –Methods Study – Work Measurement – Engineering and Behavioral Approaches.

Unit –V: Material Management –Cost Associated with Inventory – Economic Order Quantity– ABC Analysis – Materials Requirement Planning – Just In – Time Production Total Quality Management – Acceptance Sampling – Control Charts – Quality Circle – Zero Defects Programmes – ISO 9000 – Application of Computer in Production and Operations.

ELECTIVE PAPERS: 2 CORPORATE LEGAL FRAMEWORK

UNIT- I: Significance of Business Laws—Indian Contract Act, 1872: Meaning and classification of contracts—Essentials elements of a valid contract— performance of a contract—Discharge of a contract—Void agreements Breach and remedies of a contract.

UNIT-II: The Sale of Goods Act, 1930: Meaning and Essentials of contract of sale—Sale and Agreement to sell—Conditions and Warranties—Transfer of property Performance of a contract of sale—Unpaid seller.

UNIT-III: The Indian Partnership Act, 1932: Meaning and Essentials of partnership-Registration of partnership—Kinds of partners—Rights and Liabilities of Partners—Relations of parties to third parties—Dissolution.

UNIT-IV: The Consumer Protection Act, 1986: Meaning of Consumer, Service, Goods,Deficiency, Defect, Unfair Trade Practices—Rights of Consumers—Machinery For redressal of Grievances—Remedies available to injured consumers

UNIT-V: The Companies Act, 1956: Nature and Registration—Kinds of Companies—Memorandum of Association—Article of Association—Kinds of Shares—Powers and duties of Directors—winding up.

ELECTIVE PAPERS: 3 E–BUSINESSES

UNIT –I: Introduction – Traditional Business Vs E-Business – E-Business, E-Commerce, E- Marketing
and M-Commerce –Internet, WWW and Evolution of E-Business – Growth of E-Business in India

UNIT – II: Infrastructure for E-Business – Internet Protocals, Web-Based Clint/Server, Internet Security,
Media Convergence, Multimedia –Architectural Framework for E- Business – WWW as the Architecture

UNIT – III: E-Business Models based on Relationship of Transaction Parties and based on Relationship of Transaction Types – E-Business for Service Industry – Travel and Tourism, Employment Placement, Real Estate, Stocks Trading, Publishing – Mobile Commerce through different Apps

UNIT –IV: E-Payment Systems – Classification of Payment Systems – Risk and E-Payment Systems – E-Security– Privacy, Integrity, Authentication, Non Repudiation, Technical Attacks and Non Technical Attacks

UNIT –V: E- Advertisement – E-Business Strategies and Implementation – E-Supply Chain Management –Legal Ethical Issues of E-Business

ELECTIVE PAPERS: 4 CORPORATE GOVERNANCE & ETHICS

Unit I: Corporate Governance – concept -meaning – scope – need – Corporate Governance mechanism – Corporate Governance and stakeholders – Investors protection – obligation to investors –obligation to employees –the obligation to customers – managerial obligation – obligation to government – Corporate governance and value maximization.

Unit II: Historical perspective of Corporate Governance – World Bank on Corporate Governance –OECD Principles – Mckinsey survey on corporate governance – Sarbanes-Oxley Act 2002 – Indian Committees and guidelines and corporate governance- Naresh Chandra committee – Narayana Murthy committee -J.J.Irani committee- Kumar Mangalam Birla committee – The Confederation of Indian industry’s Initiatives – SEBI initiatives – Corporate Governance practices in India.

Unit III: Corporate Governance and role of Board of directors – Role of Board – governance issues relating to the Board – the role of directors – independent directors – Clause 49 of Listing agreement – Directors” remuneration – Corporate Governance Reporting and Best practices.

Unit IV: Corporate Governance and the role of Audit committees – role, duties, and responsibilities of auditors –types of auditors –corporate governance and internal auditors – cost audit methodology quality audit –Naresh Chandra Committee report on Corporate audit and governance.

Unit V: Corporate Governance and business ethics – meaning – scope – the need for business ethics – roots of unethical behavior – unethical issues –corporate governance and ethics – the Indian context-Corporate Social Responsibility – meaning – scope – Corporate Governance and CSR –Social responsibility and Indian corporations. Corporate Governance and regulators role – SEBI– The future of Corporate Governance in India.

ELECTIVE PAPERS: 5 DIGITAL GOVERNANCE

Unit I: Introduction: Governance in Digital Age (Introduction of ICTs in administration, Technological Adaptation, Reorganisation of Administrative Structure & Institutions) – Meaning, scope, and importance of e-governance-Evolution of e-governance.
Unit II: Theories of e-governance-Models of e-governance-National e-governance plans.
Unit III: Application & Techniques of e-governance in rural development, urban administration, economic development.
Unit IV: E-governance in India-e-governance policy, e-governance projects in the states of Andhra Pradesh & Karnataka, e-governance in India-Electronic Citizen Services.
Unit V: Issues & Challenges-e-Readiness, digital divide (gender, geographical, economic, social and political); e-governance-critical factors (Technology, People, Process, Resource, Infrastructure, Nature of PPP Models.

ELECTIVE PAPERS: 6 PROJECT MANAGEMENT

Unit I: Basics of Project Management –Concept– Project environment – Types of Projects –Project life cycle – Project proposals – Monitoring project progress – Project appraisal and Project selection – Causes of delay in Project commissioning– Remedies to avoid overruns. : Identification of Investment opportunities – Sources of new project ideas, preliminary screening of projects – Feasibility studies and reports – Stages of Project feasibility study – Components for project feasibility studies.

Unit II: Market feasibility -Market survey – Categories of the Market survey – steps involved in conducting market survey – Demand forecasting techniques, sales projections.

Unit III: Technical feasibility: Production technology, materials and inputs, plant capacity, site selection, plant layout, site preparation, Managerial Feasibility Project organization, and responsibilities. : Legal Aspects of Project Management – Legalities – Basic legal provisions. Development of Programme Evaluation & Review Technique (PERT) – Benefits of PERT –Assumptions in PERT modeling Construction of PERT (Project duration and valuation, slack and critical activities, critical path interpretation) – Critical Path –Method (CPM)

Unit IV: Financial Analysis – Capital Expenditure – Criteria and Investment strategies – Capital Investment Appraisal Techniques (Non-DCF and DCF) – Risk analysis – Cost and financial feasibility – Cost of project and means of financing –– Estimation of cash flows – Estimation of Capital costs and operating costs; Revenue estimation – Income – Determinants – Forecasting income – Preparation of detailed financial projections Operational feasibility -Heads of cost, estimates of cost of production – Breakeven point – Economics of working.

Unit V: Project Management –project implementation and review – Forms of project organization – project planning – project control – human aspects of project management – prerequisites for successful project implementation – project review – performance evaluation –abandonment analysis – behavioral issues in project abandonment – administrative aspects of project abandonment.

 

Here, we have provided the links which contains the study materials which will help you in studying and preparing for your examinations of the MBA+BBA Retail Marketing and Communication. Referring to the links we’ve provided below and the links which contains the study materials of MBA+BBA Retail Marketing and Communicationin PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

Book Details

Book TitleRetailing Marketing and Communication
YearYear 1
CourseMBA + BBA in Retailing
Important TopicsOverview of Retail Marketing Understanding Shoppers and Shopper’s Behaviour Personal Selling Customers and Customer’s Needs Steps in Selling – I Steps in Selling – II Overview of Retail Promotions Advertising and Promotions In-Store Promotions and Management In-Store Objectives, Advantages, and Limitations In-Store Promotions, Strategies, Budgets, and Evaluation Types and Techniques of Sales In-Store Promotions
Available ineBook, PDF Format
Similar BooksConsumer Behaviour & Marketing Communication by S. H. H. Kazmi Mastering Fashion Marketing by Tim Jackson Retail Buying Techniques by Fiona Elliott Smart Things to Know about E-Commerce by Michael J. Cunningham
Edition2020
LanguageEnglish

Important Topics

  • Overview of Retail Promotions
  • Advertising and Promotions
  • In-Store Promotions and Management
  • In-Store Objectives, Advantages, and Limitations
  • In-Store Promotions, Strategies, Budgets, and Evaluation
  • Types and Techniques of Sales In-Store Promotions
  • Overview of Retail Marketing
  • Understanding Shoppers and Shopper’s Behaviour
  • Personal Selling
  • Customers and Customer’s Needs
  • Steps in Selling – I
  • Steps in Selling – II

Unit Wise Titles

Overview of Retail Marketing

1.0  objectives

1.1  Introduction

1.2  Elements of Retailing Industry

1.3  Importance of Retailing

1.4  Retail Strategy

1.5  Retail Formats (Classifying Retail Firms)

1.6  The Wheels of Retailing

1.7  Retailing Decisions

1.8  Emerging Trends in Retail Marketing

1.9   Concept of Marketing Management in Retail

1.10 Core Marketing Concepts

1.11  Marketing in the New Economy

1.12 Let Us Sum Up

1.13 Check Your Progress

1.14 References

1.15 Terminal Questions

Understanding Shoppers and Shopper’s Behaviour

2.0 Objectives

2.1 Introduction

2.2 Retail Activities

2.3 Consumer’s Shopping Behavior Patterns

2.4 Factors Affecting Consumer / Shopper Decision Making Process

2.5 Stages of Consumer Decision Process

2.6 Types of Consumer Decision Making Process

2.7 Influence of Situational Variables on Shopping Behavior

2.8 Consumer Images of Retail Stores

2.9 Let Us Sum Up

2.10 References

2.11 Terminal Questions

Personal Selling

3.0 Objectives

3.1 Introduction

3.2 What is Personal Selling?

3.2.1 Evolution of Personal Selling

3.2.2 Importance of Personal Selling

3.2.3 Advantages of Personal Selling

3.3 Nature of Sales Job

3.3.2 Objectives of Personal Selling

3.3.2 Classifying Selling Roles

3,4 Qualities of a Sales Person

3.4.1 The Ineffective Sales Person

3.4.2 The Effective Salesperson

3.4.3 Recognizing the Effective Salespeople

3.4.4 The Effective Business Salesperson

3.5 Role of Information Technology in Personal Selling

3.5.1 Telecommunications

3.5.2 Customer Information: Storage and Handling

3.5.3 Managing the SalesForce

3.6 Let Us Sum Up

3.7 Terminal Questions

3.8 Answer to Check Your Progress

Customers and Customer’s Needs

4.0 Objectives

4.1 Introduction

4.2 What Is Need?

4.3 Needs Arousal

4.4 Goals

4.5 Needs and Wants

4.6 Motive

4.7 Customer Emotions

4.8 Needs, Self-Expression, and Consumer Behavior

4.9 Let Us Sum Up

4.10 References

Steps in Selling – I

5.0 Objectives

5.1 Introduction

5.2 What is the Personal Selling Process?

5.2.1 The 12 step selling process- Individual

5.2.2 Preparing For Selling

5.3 The Personal Selling Process- B2B

5.3.1  Prospecting

5.3.2 Pre-Approach

5.3.3 Approach

5.3.4  Need Assessment

5.3.5  Presentation

5.4 Let Us Sum Up

5.5 Answers to Check Your Progress

5.6 Terminal Questions

Steps in Selling – II

6.0 Objectives

6.1 Introduction

6.2 Objections

6.2.1  Spin Selling

6.2.2 Customer Centered Selling

6.2.3 Relationship Selling

6.2.4 Sell

6.2.5 Locate

6.2.6 Lau

6.2.7 Adapt

6.2.8 One of Selling

6.2.9 Handling Objections

6.3 Closing The Sale

6.4 Follow Up and Complaints

6.5 Personal Selling Process in Retail

6.6 Let Us Sum Up

6.7 Terminal Questions

Overview of Retail Promotions

7.0 Objectives

7.1 Introduction to Retail Promotion

7.2 Role of Retail Promotion

7.3 Objectives of Retail Promotion Mix

7.4 Retail Promotions and Communication Process

7.5 Cost-Effective Promotional Methods

7.6 Retailers Goals & Promotional Goals

7.7 The Promotional Mix Elements

7.8 Promoting the Retailer as a Brand

7.9 Let Us Sum Up

Advertising and Promotions

8.0 Objectives

8.1 Introduction

8.2 Fundamentals of Advertising

8.2.1 Need for Advertising

8.2.2 Advertising and the Modern World

8.2.3 Advertising Benefits r 8.2.4 Categories of Advertising

8.3 Retail advertising

8.3.1 Purpose

8.3.2 Media of Retail Advertising

8.3.3 Special Characteristics

8.4 Below the Line Advertising

8.4.1 Different Types of Literature

8.4.2 Pont of Sales (POS) Display Material

8.5 Sales Promotion

, 8.6 Retail Promotion Techniques %

8.7 Let Us Sum Up

8.8 Terminal Questions

In-Store Promotions and Management

9.0 Objectives

9.1 Introduction

9.2 Concept of Store Management

9.3 Types of Stores & Product Assortment

9.4 Services Offered by Retailers

9.5 Retail Chain Concept

9.6 Product Positioning

9.7 Promotional Methodologies

9.8 Let Us Sum Up

9.9 Terminal Questions

In-Store Objectives, Advantages, and Limitations

10.0 Objectives

1 0.1 Introduction

10.2 Why in-Store Promotion?

10.3 Promotional Objective Parameters

10.4 Objectives of In-Store Promotion

10.5 Growth of In-Store Promotion

10.6 Opportunities and Limitations of In-store Promotion

10.7 Let Us Sum Up

1 0.8 Terminal Questions

In-Store Promotions, Strategies, Budgets, and Evaluation

1 1.0 Objectives

11.1 Introduction

1 1.2 Strategy Formulation Basis and Budget Creation

11.3 Creation of a Marketing Budget

11.4 The Product (or Service)

11.5 Overall Price Strategies

1 1.6 Product Characteristics

1 1.7 Strategies for In-store Promotions

1 1.8 Customer Retention Schemes

11.9 Footfall Increase Management & Conversion to Sales Strategies

11.10 Let Us Sum Up

1 1.1 1 Terminal Questions

1 1.1 1 Some Retail Promotion Advertisement to Ponder

Types and Techniques of Sales In-Store Promotions

12.0 Objectives

12.1  Introduction

12.2 Store Positioning

12.3 Developing In-Store Promotional Programme

12.4 Determination of Promotional Objectives

12.4.1 Communication objectives

12..4.2 Sales objectives

12..4.3 Benefits of Promotional Schemes

12.5 Establishing an Overall Promotional Budget

12.5.1 Affordable Method

12.5.2 Percentage of Sales Methods

12.5.3 Objective Task Method

12..5.4 Competitive Parity Method

12.5.4 Design the Offer

12.6 Identify Sources of Sales Promotion

12.7 Tools and Techniques of In-Store Promotion

12.8 In-store Activities

12.9 Measuring In-store Effectiveness

12.10 Let Us Sum Up

12.11 Terminal Questions

Download Retailing Marketing and Communication

Retailing Marketing and Communication Book PDF DownloadDownload links
Overview of Retail MarketingDownload
Understanding Shoppers and Shopper’s BehaviourDownload
Personal SellingDownload
Customers and Customer’s NeedsDownload
Steps in Selling – IDownload
Steps in Selling – IIDownload
Overview of Retail PromotionsDownload
Advertising and PromotionsDownload
In-Store Promotions and ManagementDownload
In-Store Objectives, Advantages, and LimitationsDownload
In-Store Promotions, Strategies, Budgets, and EvaluationDownload
Types and Techniques of Sales In-Store PromotionsDownload

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Retailing Marketing and CommunicationDownload Links
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Reference Books

  • Smart Things to Know about E-Commerces by Michael J. Cunningham
  • Retail Marketing by Siva Kumar
  • Communication For Retail Marketing by Ashraf Rizvi
  • Integrated Retail Marketing Communication by Sudhakar
  • Consumer Behaviour & Marketing Communication by S. H. H. Kazmi
  • Mastering Fashion Marketing by Tim Jackson
  • Retail Buying Techniques by Fiona Elliott

Here, we have provided the links which contain the study materials which will help you in studying and preparing for your examinations of the MBA Total Quality Management. Referring to the links we’ve provided below and the links which contain the study materials of MBA Total Quality Management in PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

Book TitleTotal Quality Management
Yearyear I
CourseMBA
Important TopicsPhilosophy and Basic Concepts Strategic Considerations Tools and Techniques Organization and Leadership Management Systems for TQM Quality Appraisal and Auditing System
Edition2020
Available inPDF, eBook Format
LanguageEnglish
Similar BooksTotal Quality Management Different Things: A Beginners Guide to Quality Journey Total Quality Management (TQM) 5e by Pearson Total Quality Management 4e

Important Topics

  • Organization and Leadership
  • Management Systems for TQM
  • Quality Appraisal and Auditing System
  • Philosophy and Basic Concepts
  • Strategic Considerations
  • Tools and Techniques

Unit Wise Titles

PHILOSOPHY AND BASIC CONCEPTS

  •  Introduction: Basic Concepts and Approach
  •  Quality Management: Leading thinkers
  •  Building Blocks of TQM

 STRATEGIC CONSIDERATIONS

  •  TQM and Business Strategy
  •  Quality Centred Strategic Planning
  •  Economics of Quality

 TOOLS AND TECHNIQUES

  •  Statistical Quality Control
  •  Other Concepts, Tools, and Techniques – I
  •  Other Concepts, Tools and Techniques – II

 ORGANISATION AND LEADERSHIP

  •  Organization for Quality
  •  Quality Culture and Leadership
  •  Motivation and Commitment

 MANAGEMENT SYSTEMS FOR TQM

  •  ISO 9000 Quality Management Systems
  •  Environmental Management Systems (EMS)
  •  Management Systems for Safety and Health

 QUALITY APPRAISAL AND AUDITING SYSTEMS

  •  Auditing and Certification
  •  Awards and Certification

Download MBA Total Quality Management Book

Total Quality Management Book PDFDownload Link
Philosophy and Basic ConceptsDownload
Strategic ConsiderationsDownload
Tools and TechniquesDownload
Organization and LeadershipDownload
Management System for TQMDownload
Quality Appraisal and Auditing SystemDownload

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  • Total Quality Management (TQM) 5e by Pearson

Here, we have provided the links which contain the study materials which will help you in studying and preparing for your examinations of theMBA Social Processes and Behavioral Issues. Referring to the links we’ve provided below and the links which contain the study materials of MBA Social Processes and Behavioral Issues in PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

Book TitleSocial Processes and Behavioural Issues
YearIst Year
CourseMBA
Edition2020
Important TopicsSociety and Organisations Organizational process Intrapersonal Processes Interpersonal and Group Processes Emerging Trends
Similar BooksGroup Formation Inter-Personal Styles Interpersonal Communication Stress and Coping MS – 21 Social Processes and Behavioural Issues IGNOU MS – 21 Social Processes and Behavioural Issues
Available inPDF Format, eBook

Important Topics

  • Organizational process
  • Intrapersonal Processes
  • Interpersonal and Group Processes
  • Emerging Trends
  • Society and Organisations

Unit Wise Titles

Society and Organisations

  • Social Process and Organisation in a dynamic environment
  • Organizational Processes
  • Individual Processes

Organizational process

  • Organizational Communication Processes
  • Leadership and Decision Making
  • Organizational Power and Politics
  • Diversity Management
  • Organizational Cultures

Intrapersonal Processes

  • Personality
  • Learning
  • Perception and Attribution
  • Motivation

Interpersonal and Group Processes 

  • Group Dynamics and Team Building
  • Counselling and Behaviour Modification
  • Conflict and Stress Management
  • Negotiation Strategies

Emerging Trends

  • Employee Empowerment
  • Organisational Citizenship Behaviour
  • Organizational Inclusiveness
  • Corporate Social Responsibilities
  • Positive Approaches to Work Behaviour

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Social Processes and Behavioural Issues Book PDFDownload Links
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Organizational ProcessDownload
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Interpersonal and Group ProcessesDownload
Emerging TrendsDownload

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  • Interpersonal Communication
  • Stress and Coping
  • MS – 21 Social Processes and Behavioural Issues
  • IGNOU MS – 21 Social Processes and Behavioural Issues
  • Group Formation
  • Social Influence Processes and Prevention
  • The Social Psychology of Inequality
  • Inter-Personal Styles

Here, we have provided the links which contain the study materials which will help you in studying and preparing for your examinations of the MBA Labour Laws. Referring to the links we’ve provided below and the links which contain the study materials of MBA Labour Laws in PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

Book TitleLabour Laws
YearYear 1st
CourseMBA
Edition2020
Important TopicIndustrial Jurisprudence Laws on Working Conditions Laws on Industrial Relations Laws on Wages Laws on Social Security
LanguageEnglish
Available inPDF, eBook Format
Similar BooksLabour & Industrial Laws Labour Laws New Labour & Industrial Laws Industrial Relations and Labour Laws

Important Topics

  • Laws on Industrial Relations
  • Laws on Wages
  • Laws on Social Security
  • Industrial Jurisprudence
  • Laws on Working Conditions

Unit Wise Titles

 INDUSTRIAL JURISPRUDENCE

  • Industrial Jurisprudence: An Overview
  •  Principles of Industrial Jurisprudence
  • Constitutional Aspects of Industrial Jurisprudence

Laws On WORKING CONDITIONS

  •  The Factories Act, 1948
  •  The Mines Act, 1952
  •  The Shops and Establishments Law
  •  The Plantation Labour Act, 1951
  •  The Contract Labour (Regulation and Abolition Act, 1970)
  •  The Child Labour (Prohibition and Regulation Act, 1986)

Laws On INDUSTRIAL RELATIONS

  •  The Trade Union Act, 1926
  •  The Industrial Disputes Act, 1947
  •  The Industrial Employment (Standing Orders) Act, 1946
  •  Domestic Enquiry

 Laws On WAGES

  • The Minimum Wages Act, 1948
  •  The Payment of Wages Act, 1936
  •  The Payment of Bonus Act, 1965
  • The Equal Remuneration Act, 1976

 Laws On SOCIAL SECURITY

  •  The Workmen’s Compensation Act, 1923
  •  The Employees’ State Insurance Act, 1948
  •  The Maternity Benefit Act, 1961
  •  The Employee’s Provident Fund and Miscellaneous Provisions Act, 1952
  •  The Payment of Gratuity Act, 1972
  • The Employment Exchanges (Compulsory Notification of Vacancies) Act, 1959
  •  The Apprentices Act, 1961

APPENDIX A

  • Recommendations of the Second National Commission on Labour, 2002

APPENDIX B

  • Selected Legal Terms

APPENDIX C

  • Glossary of Latin and French Wards

Download Labour Laws Books

Labour Laws Notes PDFDownload links
Industrial JurisprudenceDownload
Laws on Working ConditionsDownload
Laws on Industrial RelationsDownload
Laws on WagesDownload
Laws on Social SecurityDownload

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Here, we have provided the links which contain the study materials which will help you in studying and preparing for your examinations of the MBA International Human Resources Management. Referring to the links we’ve provided below and the links which contain the study materials of MBA International Human Resources Management PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

Book TitleInternational Human Resources Management
CourseMBA
LanguageEnglish
Available inPDF, Ebook Format
Important TopicsThe Environment of International Human Resource Management HRM Practices In International Context Behavioural Dynamics of IHRM HRM Relations, Issues, and Challenges
YearMBA Ist Year
Edition2020
Similar BooksFuture of Human Resources Management: Case Studies International Human Resource Management International Human Resource Management International Human Resource Management

Important Topics

  • The Environment of International Human Resource Management
  • HRM Practices In International Context
  • Behavioural Dynamics of IHRM
  • HRM Relations, Issues, and Challenges

Unit Wise Titles

THE ENVIRONMENT OF INTERNATIONAL HUMAN RESOURCE MANAGEMENT

  •  International HRM: An Overview
  •  The Organisational Context of International HRM
  •  Culture and Cultural Diversity
  •  Strategic Human Resource Management in International Context

HRM PRACTICES IN INTERNATIONAL CONTEXT

  •  Staffing for International Assignments
  •  Training and Development in International Context
  •  International Performance Management
  •  International Compensation Management

BEHAVIOURAL DYNAMICS OF IHRM

  •  Cross-Cultural Communication and Negotiation
  •  Leadership and Motivation in a Global Context
  •  Global Ethical Environment

HRM RELATIONS, ISSUES, AND CHALLENGES

  •  International Employee Relations
  •  Mergers and Acquisitions – HR Perspective
  •  IHRM Trends and Future Challenges

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The Environment of International Human Resources ManagementDownload
HRM Practices In International ContextDownload
Behavioural Dynamics of IHRMDownload
HRM Relations, Issues, and ChallengesDownload

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Similar Books

  • International Human Resource Management    by  Peter J . Dowling
  • International Human Resource Management     by  Anne-Wil Harzing
  • Future of Human Resources Management: Case Studies  by Raman Preet
  • International Human Resource Management     by  KAswathappa

Here, we have provided the links which contains the study materials which will help you in studying and preparing for your examinations of the UPSC Mains Mathematics Reference Books. Referring to the links we’ve provided below and the links which contains the study materials of UPSC Mains Mathematics Reference Books in PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

There are a few types of NGO –

  • INGO – An international NGO such as Oxfam
  • BINGO – A “big International” NGO, such as the Red Cross
  • EnGO- An Environment NGO like Greenpeace
  • CSO – A Civil Society Organisation like Amnesty International
Book TitleNGO (Non-Governmental Organization)
YearYear 1
CourseMBA
Important TopicsConcepts & Functions of NGOs Strategy & Planning Communication Skills
Available inPDF, eBook Format
Edition2020
Similar BooksNGO Management: The Earthscan Companion by Alan Fowler Environmentalism and NGO Accountability by Kemi C. Yekini Strategic Marketing for NonProfit Organisations by Alan R. Andreasen The Virtuous Spiral- A Guide to Sustainability NGOs in International Development by Alan Fowler Economically Sustainability Development- Practical Models for long-Term NGO Viability by RaifShawayri Human Resource Management in International NGOs by Carol Brunt
LanguageEnglish

Important Topics

  • Concepts & Functions of NGOs
  • Strategy & Planning
  • Communication Skills

Unit Wise Titles

Concepts & Functions of NGOs

  • An Introduction
  • NGO Environment
  • Issues in NGO Management
  • Problems Identification

Strategy & Planning

  • Elements of Strategy
  • SWOT Analysis
  • Process of Management

Communication Skills

  • Importance and Scope of Communication Skills
  • Interpersonal and Group Communication
  • IT and Web Application
  • Reporting

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Concepts & Functions of NGOsDownload
Strategy & PlanningDownload
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Similar Books

  • The Virtuous Spiral- A Guide to Sustainability NGOs in International Development by Alan Fowler
  • Economically Sustainability Development- Practical Models for long-Term NGO Viability by RaifShawayri
  • Human Resource Management in International NGOs by Carol Brunt
  • NGO Management: The Earthscan Companion by Alan Fowler
  • Environmentalism and NGO Accountability by Kemi C. Yekini
  • Strategic Marketing for NonProfit Organisations by Alan R. Andreasen

Here, we have provided the links which contain the study materials which will help you in studying and preparing for your examinations of the MBA Business Communication and Entrepreneurship Reference Books. Referring to the links we’ve provided below and the links which contain the study materials of MBA Business Communication and Entrepreneurship Reference Books in PDF Format along with the list of recommended books which we’ve provided below, you will be able to ace your examinations. We have also provided you the further details which will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything easily and creates a better space for you to work on. These study materials give you the best resources to study from.

MBA Business Communication and Entrepreneurship

Book TitleBusiness Communication and Entrepreneurship
YearYear 1
CourseMBA (Master of Business Administration)
Important TopicsCommunication Skills for Business Entrepreneurship and Small Business
Available ineBook, PDF Format
Edition2020
Similar BooksEntrepreneurship Development & Small Business Enterprises by Charantimath Poornima M Creative Marketing by Dr. Yaniv Zaid Business Communication by M. K. Sehgal
LanguageEnglish

Important Topics

  • Communication Skills for Business
  • Entrepreneurship and Small Business

Unit wise Titles

Communication Skills for Business

  • Basic Grammar Skills
  • Putting Grammar to Use
  • Creating Short Writing
  • Applying English Skills to Special Projects

Entrepreneurship and Small Business

  • Choosing to Become an Entrepreneur
  • Becoming an Entrepreneur
  • Setting Up a Small Business Enterprise
  • Financial Management of Small Business
  • Legal Requirements of Small Business

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 Here, we have provided the links containing the study materials, which will help you study and prepare for your MBA Management of Machines and Materials 2020 edition examinations. Referring to the connections we’ve provided below and the links containing the study materials in PDF format, and the list of recommended books that we’ve provided below, you will be able to ace your examinations. We have also provided you with further details that will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything quickly and creates a better space for you to work on. These study materials give you the best resources to study from.

Book TitleManagement of Machines and Materials
CourseMBA
LanguageEnglish
Year1st Year
Available inPDF, eBook Format
Edition2020
Similar BooksFood Processing Operations: Managements, Machines, & Materials Management of Machines and Materials Advances in Design, Simulation, and Manufacturing IGNOU MBA Management of Machines and Materials
Important TopicsOperations Management Facilities Planning Work and Job Design Operations Planning and Control Value Engineering and Quality Assurance Materials Management

Important Topics

  • Operations Planning and Control
  • Value Engineering and Quality Assurance
  • Materials Management
  • Operations Management
  • Facilities Planning
  • Work and Job Design

Operations Management

  • Operations Management: An Overview

Facilities Planning

  • Product Selection
  • Process Selection
  • Facilities Location
  • Facilities Layout and Materials Handling
  • Capacity Planning

Work and Job Design

  • Work Design
  • Job Design

Operations Planning and Control

  • Planning and Control for Mass Production
  • Planning and Control for Batch Production
  • Planning and Control for Job Shop Production
  • Planning and Control of Projects
  • Maintenance Management

Value Engineering and Quality Assurance

  • Value Engineering
  • Quality Assurance

Materials Management

  • Purchase System and Procedure
  • Inventory Management
  • Stores Management
  • Standardization, Codification, and Variety Reduction
  • Waste Management

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Management of Machines and Materials NotesDownload Links
Operations ManagementDownload
Facilities PlanningDownload
Work and Job DesignDownload
Operations Planning and ControlDownload
Value Engineering and Quality AssuranceDownload
Materials ManagementDownload

Recommended Books

  • Advances in Design, Simulation, and Manufacturing
  • IGNOU MBA Management of Machines and Materials
  • Food Processing Operations: Managements, Machines, & Materials
  • Management of Machines and Materials

 Here, we have provided the links containing the study materials, which will help you study and prepare for your SCMHRD MBA Answer Key and Entrance Test Question Papers 2020 edition examinations. Referring to the connections we’ve provided below and the links containing the study materials in PDF format, and the list of recommended books that we’ve provided below, you will be able to ace your examinations. We have also provided you with further details that will allow you to do well in your exams and learn more. These study materials help you understand the concepts and everything quickly and creates a better space for you to work on. These study materials give you the best resources to study from.

Important Dates

SCMHRD Pune Admission ActivitySCMHRD MBA Syllabus – Important dates
SNAP 2019 & SCMHRD Admission 2020 Application StartsAug 16, 2019 (10 AM)
Last date to Apply for SNAP 2019Nov 23, 2019
Last date to apply for SCMHRD Admission 2020Dec 14, 2019
SNAP 2019 Exam DateDec 15, 2019
SNAP 2019 Result dateJan 10, 2020
Shortlist Announcement for Group Exercise & Personal Interview (GE-PI)Jan 18, 2020
GE-PI-WAT Final selection Round datesMBA – 06th, 07th, 08th, 13th, 14th & 15th Feb 2020. (Thursday to Saturday)MBA (BA) – 09th & 16th Feb 2020 (Sunday) MBA (IDM) – 22nd & 23rd Feb 2020 (Saturday & Sunday)
Final Merit ListMar 10, 2020
Program CommencementJun 2, 2020

About Institution

Symbiosis Centre for Management and Human Resource Development is a premier institution that has brought forward world-class leaders and entrepreneurs. This institution was established in the year 1993. In India, SCMHRD’s MBA Program is one of the most prestigious programs.

Answer Key Details

SNAP Answer Key StructureDetails
Number of sections1.        General English 2.        Quantitative, Data Interpretation & Data Sufficiency 3.        Analytical & Logical Reasoning
Duration of exam120 minutes
Number of questions110 (105 Normal Questions, 5 Special Questions)
Total Marks150
Medium of paperEnglish
Mode of examinationOnline

Download Last Year’s Answer Keys

  • SCMHRD MBA 2019 Answer Key – Click Here
  • SCMHRD MBA 2019 Answer Key – Click Here
  • SCMHRD MBA 2019 Answer Key – Click Here
  • SCMHRD MBA 2019 Answer Key – Click Here
  • SCMHRD MBA 2019 Answer Key – Click Here

Download Precious Year Papers, Sample Papers, Model Papers with solution PDF

SCMHRD Sample Answer Keys PDFDownload
SCMHRD Model Papers Papers with Answers DownloadDownload
SCMHRD MBA Previous Papers with KeyDownload
SNAP General English Answer KeyDownload
SNAP MBA Entrance Test Answer KeyDownload